Managing your subscription and account

How to change your subscription - add or remove learners, change your plan, check your payments

Ged avatar Jane avatar Katherine avatar
19 articles in this collection
Written by Ged, Jane, and Katherine

Printable report with time spent

View progress reports and time spent on lessons
Katherine avatar
Written by Katherine
Updated over a week ago

Add new levels

Add new levels to the learning course
Jane avatar
Written by Jane
Updated over a week ago

Change order of levels

Jane avatar
Written by Jane
Updated over a week ago

Reset the last lesson

Jane avatar
Written by Jane
Updated over a week ago

Failed card payments

Failed card payment - why it happens and how to fix it.
Ged avatar
Written by Ged
Updated over a week ago

Repeating levels and stages

How to repeat sections of the learning plan
Jane avatar
Written by Jane
Updated over a week ago

Hiding the timer

Jane avatar
Written by Jane
Updated over a week ago

Set up email reminders

Jane avatar
Written by Jane
Updated over a week ago

Changing the lesson limit

Jane avatar
Written by Jane
Updated over a week ago

Manage your email preferences

Choose what you'd like us to email you
Jane avatar
Written by Jane
Updated over a week ago

Changing the learning settings

Ged avatar
Written by Ged
Updated over a week ago

Tell-a-friend referral scheme

Jane avatar
Written by Jane
Updated over a week ago

How to suspend or cancel your subscription

Jane avatar
Written by Jane
Updated over a week ago

Adding a family friendly login

Jane avatar
Written by Jane
Updated over a week ago

How we keep your card details secure

Jane avatar
Written by Jane
Updated over a week ago

Adding and removing learners

Jane avatar
Written by Jane
Updated over a week ago

Switching to an annual plan

Jane avatar
Written by Jane
Updated over a week ago

Adding or removing supporters

Jane avatar
Written by Jane
Updated over a week ago

Changing the learning plan or 'learner course'

Ged avatar
Written by Ged
Updated over a week ago