Managing your subscription and account

How to change your subscription - add or remove learners, change your plan, check your payments

18 articles in this collection
Written by Ged and Jane

Add new levels

Add new levels to the learning course

Written by Jane
Updated over a week ago

Change order of levels

Written by Jane
Updated over a week ago

Reset the last lesson

Written by Jane
Updated over a week ago

Failed card payments

Failed card payment - why it happens and how to fix it.

Written by Ged
Updated over a week ago

Repeating levels and stages

How to repeat sections of the learning plan

Written by Jane
Updated over a week ago

Hiding the timer

Written by Jane
Updated over a week ago

Set up email reminders

Written by Jane
Updated over a week ago

Changing the lesson limit

Written by Jane
Updated over a week ago

Manage your email preferences

Choose what you'd like us to email you

Written by Jane
Updated over a week ago

Changing the learning settings

Written by Ged
Updated over a week ago

Tell-a-friend referral scheme

Written by Jane
Updated over a week ago

How to suspend or cancel your subscription

Written by Jane
Updated over a week ago

Adding a family friendly login

Written by Jane
Updated over a week ago

How we keep your card details secure

Written by Jane
Updated over a week ago

Adding and removing learners

Written by Jane
Updated over a week ago

Switching to an annual plan

Written by Jane
Updated over a week ago

Adding or removing supporters

Written by Jane
Updated over a week ago

Changing the learning plan or 'learner course'

Written by Ged
Updated over a week ago